Privacy Policy

1. Introduction

Arcc Intelligence Inc. ("Arcc", "GoArcc", "we", "us", or "our") operates the website www.goarcc.com and the GoArcc AP automation platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

• Name, email address, job title, and company name when you register or book a demo
• Invoice data, vendor information, and financial records uploaded to the platform
• Communications you send us via email or contact forms

2.2 Automatically Collected Information

• Usage data (pages visited, features used, session duration)
• Device and browser information (IP address, browser type, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide, operate, and maintain the Service
• To process invoices and facilitate payment workflows on your behalf
• To send transactional emails, product updates, and support communications
• To improve and personalize your experience
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform (e.g., cloud hosting, analytics, payment processors) under strict confidentiality agreements
• ERP systems you authorize us to connect to (Sage, Oracle, Microsoft Dynamics 365)
• Legal authorities when required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting us at hello@goarcc.com.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Data portability (GDPR, CCPA)

To exercise these rights, contact us at hello@goarcc.com.

8. Cookies

We use cookies to maintain session state, analyze traffic, and improve functionality. You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: